Raptor Telematics Downloads

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Getting Started

Quickstart

User Manual

Summary


Telematics Hardware

Gold Telematics Hardware

  • ASM-TCM-G01-USA & ASM-TCM-G01-GLOBAL
Datasheet

Platinum Telematics Hardware

  • ASM-TCM-P01-USA & ASM-TCM-P01-GLOBAL
Datasheet


Troubleshooting

Please follow the steps below to troubleshoot the connection:

1. Verify that the IMEI on the back of the unit matches the portal configuration:

  • The IMEI can be found on the back of the unit:
TelematicsTroubleshootingImage2.png
TelematicsTroubleshootingImage1.png

2. Make sure that the unit’s antenna is properly connected and mounted in an area where it has a view of the sky. 3. Assure that the unit is in an area where there is cellular coverage.

TelematicsTroubleshootingImage3.png

4. Power up the unit, and check the LEDs:

  • We’d like to see that the cellular (GPRS) connects and the GPS gets a fix. This would be the green LED flashing for 2 seconds ON and 2 seconds OFF. The green LED sometimes looks more yellow than green.
TelematicsTroubleshootingImage4.png

5.Monitor the CAN bus connection. If working correctly, the telematics unit should transmit the following message:

0x19F0FF4A